- #Skype for business not connecting to calendar update#
- #Skype for business not connecting to calendar windows#
For example, if Lync expects the user's email address to be but Outlook is connected to the mailbox for you may experience this error. This error may also occur when Lync is expecting to integrate with a mailbox that's different from the mailbox that's configured in Outlook. If the SMTP and Lync sign-in addresses don't match, you may experience this error. When Lync tries to make a connection with Outlook, it compares the SMTP (email) address in Outlook with the sign-in address that's used to connect to Skype for Business Online. If Outlook is connected to a mailbox that's part of another Office 365 organization or another on-premises Exchange organization, you may experience this error. The Exchange mailbox to which Outlook is connected must be associated with the same Office 365 user account to which Lync is connected. This error is typically caused by a mismatch between the accounts that are used in Outlook and Lync. 2614614 Integrating Exchange Online with Skype for Business Online, Lync Server 2013 or a Lync Server 2013 hybrid deploymentĪfter the UPN, primary SMTP, and SIP address are configured correctly, repair or re-create the Outlook mail profile by using the new primary SMTP address.2614242 Integrating Exchange Server 2013 with Lync Server 2013, Skype for Business Online, or a Lync Server 2013 hybrid deployment.If the Exchange mailbox is hosted elsewhere (for example, if the mailbox is hosted on an on-premises Exchange server), see the following Microsoft Knowledge base articles: The issues that are described in the "Problem" section typically occur when the Exchange mailbox and the Lync account are hosted in different environments or use different domain namespaces.
#Skype for business not connecting to calendar windows#
Manage Azure AD using Windows PowerShell.For more information, go to the following Microsoft websites: You can use the Set-MsolUserPrincipalName cmdlet from Microsoft Azure Active Directory Module for Windows PowerShell to set the UPN, SMTP, and Session Initiation Protocol (SIP) addresses to the same value.
If the Exchange mailbox and the Lync account are both hosted by Microsoft Office 365, make sure that the user's Exchange primary SMTP address matches the user principal name (UPN). To resolve this issue, make sure that the Exchange account in Outlook matches the account that's used to sign in to Skype for Business Online. In the following example, the CoHo Winery profile is configured as the default profile. Open the Windows Control Panel, and then click Mail (in Classic View) to make sure that the Exchange account in Outlook is using the same email address as your Lync sign-in.Ĭlick E-Mail Accounts, and then verify that the default email account in the following example) is the same as the Lync sign-in address:įrom the Mail Setup window in Control Panel, select Show Profiles, click Always use this profile, and then select the profile that uses the email account that you verified in the previous section. In most cases, the Lync sign-in address and Exchange email address are the same. Is Outlook configured to use the correct Exchange email account? Typically, your Exchange email address and Lync sign-in address are the same, but in some cases they may differ.
Is Outlook running and configured to use the correct profile?įor the best experience, add your Exchange email account to Outlook, and then set it as the default mail profile.
#Skype for business not connecting to calendar update#
Change your default Outlook profile to match the sign-in address you are using in Lync, and then sign out and sign back in to Lync. The email address used in your default Outlook profile is different from the sign-in address used in Lync 2010. When you sign in to Skype for Business Online (formerly Lync Online) by using Lync 2010 or Lync 2013 on a computer that's running Outlook, you receive the following error message: There was a problem connecting to Microsoft Office Outlook.